Stories of Innovation Are Never About One Person

I’ve been involved with Cisco’s Networking Academy since we joined the CyberTitan national student cybersecurity competition in its inaugural year in 2018. It’s the 25th anniversary of Netacad and this summer they asked alumni to tell them stories that arose from their association with the platform. I told the tale of the Terabytches and bringing the first all-female team to CyberTitan national finals along with my own journey of taking my first technical qualification in almost two decades. It was a story of perseverance in the face of prejudice and a love of life long learning.

To my surprise I made the finalists list out of hundreds of applications from across the globe (Netacademy runs in almost every country in dozens of languages – it’s a truly global platform). When I read about some of the other finalists I was thrilled just to be included with them.

On August 15th I was driving through the countryside to the University of Waterloo, listening to the awards being announced on spotty cell phone coverage. It cut out just as the innovation architect award was announced and then came back for the next award, so I didn’t hear I’d won when it happened.

At CEMC at UWaterloo I took a room full of computer studies teachers through cyber-range activities and while that was going on we heard that I didn’t just win the Innovation Architect Award, but also the Shooting Star grand prize which has me in NYC in mid-September for the Global Citizen Festival

.As part of the prize Cisco gave me some communications and asked for shoutouts, and there are many. Innovating can often feel like a lonely exercise where most of what you’re doing seems to aggravate management, but it’s really a collaborative exercise, otherwise you’re by yourself in a room doing cool things that no one else knows about. The idea of a lone inventor hidden away working on their own is a fiction.

I could never have built the program I developed without getting my school board onside. There are two people in particular who became supporters and advocates for the unique work we were attempting. Charles Benyair was our SHSM lead and he provided the resources that my school would not to get us in motion, and Sandro Buffone in our IT department made a point of understanding what I was trying to do and helped clear away the technical bureaucracy to let it happen.

Convincing students to take on an international competition in a subject we’d never studied before was a challenge, but Cam, Cal, Nick and Justin were seniors in 2017 and bravely jumped into cybersecurity with me. We learned new concepts and got a handle on things to such a degree that we discovered we were going to the first Canadian national cybersecurity finals in Fredericton. Three of those students had never left the province or been on a plane so you can imagine the impact.

As the teams gathered for a photo I happened to be standing next to Sandra Saric, the vice-president in charge of CyberTitan at the Information & Communication Technology Council (ICTC). As the photo got taken she said under her breath, “where are all the girls?” Out of seventy odd students only a handful were girls. That observation put me on a mission. 

Sandra went back and established a program for encouraging all-female teams to sign up and I went back to my junior computer technology classes (the exacting gender expectations of our rural high school make sure that there were no girls in senior computer tech classes) and cajoled six girls to give it a try. That next year we had three full teams instead of two-thirds of one. I encouraged them to find a name that speaks to their experience and the girls came up with the Terabytches (terabyte with a twist).

Those six pioneers faced derision from our school and when they went to nationals a member of one of the other all-male teams said to one of them, “you’re lucky you’re pretty, because you suck at this.” That year emphasized for me how important it is to give girls their own space away from the often corrosive male culture that forms around technology.

In a radio interview in Ottawa at those finals Rachel said something that stuck with me. “We used this name so that it couldn’t be used against us.” 2019 was an incredible year for getting my head around diversifying access to technology learning, particularly in the hyper-male dominated field of cybersecurity. But it was also a year of finding allies. Joanne Harris at the school board enabled us to attend nationals by coming along as our female chaperone and I got to meet Diana Barbosa, Sheena Bolton and Hayley Heaslip who ran the competition.
That summer Philippe Landry from Cisco Canada got in touch and asked if I’d be interested in working toward my CCNA Cyber Operations Instructor qualification. My last I.T. certification was CompTIA’s Network+ way back in 2002, so this would be my first run at a technical certification in seventeen years, and in a subject I’d only been looking at for a couple of years. Claude Foy at FTI in Quebec was my instructor and he was patient and very giving of his time. Over the summer I became familiar with Wireshark and all sorts of other cyber-tools and in September I wrote the exam and became the first K12 teacher in Canada qualified to teach cyber operations – I think I am still the only one five years later. Yes, innovating can sometimes feel a bit lonely.
Attending Cisco Live in the fall of 2019 I was again reminded of just how cloud based (and cybersecurity dependent) things have become. I also attended my first University of Waterloo Cybersecurity & Privacy Institute conference (bringing a bus load of students with me) which opened my eyes to the current state of networked technology where we’re barely hanging on. To underline that I had my local OPP detachment asking if I could forensically analyze digital evidence for them because they weren’t resourced to do it themselves.
We ground through the pandemic but CyberTitan was one of the few events that never cancelled on us. The diverifying of our teams in 2019 led to a richer and more effective co-ed senior team. Some of the girls wanted to join the best of the boys and that mix of skillsets led to a string of top five finishes including a top defender award. The girls team also continued, missing nationals in 2020 but earning top wildcard spots in the ’21 and ’22 finals.

In 2022 I discovered that I had been seconded to ICTC for the year to advocate for and support cybersecurity education nationally. In this role I’ve been in classrooms from Newfoundland to British Columbia and many points in between. I’ve supported two new provinces in joining the competition and continue to bang my drum for recognition of essential Twenty-First Century digital skills that are so often ignored in our school systems, like cybersecurity.

This spring I joined Katina Papulkas’ Dell K-12 Education Innovation Accelerator, Part of that program was an opportunity to mentor with someone in the edtech space and I was lucky enough to be placed with Julie Foss, who helped me re-contextualize myself in my first role out of the classroom in two decades.

The experience empowered me to apply for the Cisco award. Had I remained lost at sea in terms of understanding how to do what matters in my new role, I would never have done it.

Innovation is often lonely work. It can antagonize status quo types who are intent on maintaining a system that put them in charge, but innovation is also thrilling and can empower those not privileged by that status quo. If you’re serious about diversity, equity and inclusion, innovators aren’t people you want to be labelling as troublemakers, they’re simply committed to finding a better way.

The other nice things about innovation is that you meet the most interesting people. From Ella in UBC to Kyle at Inspiretech to Eric George at the CPI, I’ve had the opportunity to meet some fascinating people who don’t status quo anything and are always looking for that better way. Cisco, both as a company and as individual employees, have been wonderful enablers of innovation, providing me with resources in a subject that everyone uses all day every day in every classroom, but almost no one teaches. Being acknowledged as an innovator by such a forward thinking organization makes me think that I’m on the right track, even if annoys some of the powers that be.

We face an ongoing shortage in cybersecurity skills and society faces a global digital skills crisis that is grinding on into its second decade. Women remain underrepresented in high paying STEM fields and especially in cybersecurity. Status quo thinking got us here, it’s time to innovate our way out of it. Thanks to Cisco for supporting that by acknowledging our work.

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